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Dear Customers: Shipping fee drops. So we could offer free shipping for items below 2kg now.

 
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Current Shipping Issue Notice

Shipping Notice

Dear customers:

Latest updated:

[2022/6/1]

Glad to tell you that we've found another cheaper shipping method for items above 2kg.

The additional shipping fee would be US$10~30 or free shipping(Some items will be free shipping). But the shipping fee will take a little bit longer.


[2022/5/9] 

Due to the pandemic and the other force majeure factors, the shipping/logistics time frame may be extended, shipping status will not be updated until it arrives at the customs. If the shipping status is over 3 months without update, please be patient. The package usually will arrive at last. Hope you can understand.



[2022/3/4]

The shipping fee drops. So we could offer free shipping for items below 2kg. Thanks. 


[2022/2/12] 

Thank you so much for your support and understanding in past. 

We have to ask you for the additional shipping fee of US$10 for the >1kg package from now on. for the >2kg packages, it keeps the same.

We hate to do so but we have to do so so that we could maintain our website and provide the service. 

International shipping is increasing again and again. We have been trying to cover the shipping fee and let our customers, no matter new or loyal, could get the package without any shipping fee since the pandemic came up. And we hope to see the day when the pandemic is over. 

But it has already passed 2 years and there was no sign of the shipping fee will be decreased. So we just can't offer free shipping for now. Hope you can understand and we can go through it together. Sorry for all the inconvenience.



[2021/10/25] Shipping update for the EU customers

 IOSS relevant fee for EU customers is back to US$5 per PACKAGE.


[2021/4/28] Shipping update for the U.S. customers

The China Post announced that they will charge more shipping fees if the package is over 40cm/15.7'' on one side.[There is a great demand for shipping lately,  plus,  the pandemic remains serious. So they have to reject/limit some big parcels.] We'll let you know more info if we have to ask you for this fee.


If you have any questions, please feel free to contact cs@tf-direct.com. 


Last but not least, Don't forget to stay safe and keep healthy.